Frequently Asked Questions - TacticallyAcquired.com

Frequently Asked Questions for TacticallyAcquired.com

1. How Do I Get in Touch with Someone at TacticallyAcquired.com?

2. Do You Have a Return Policy?

Policy Overview: We offer a 45-day return policy for unwashed, undamaged items in like-new condition. Full refunds are provided to the original payment method. More details at Return Policy.

3. An Item I Want is Out of Stock. When Will It Be Available?

Restocking Info: Restocking typically doesn't take long. Check back in a few days, or for specific updates, contact our customer service team.

4. Do You Offer Custom Designs or Artwork?

Customization Service: Yes, we specialize in custom designs and artwork, including vectorization of military and ship insignia.

5. What Payment Methods Do You Accept?

Payment Options: All major credit cards (Visa, MasterCard, American Express, Discover) and PayPal.

6. How Long Does It Take for My Order to Arrive?

Shipping: We offer free standard shipping via USPS Ground Advantage. You will receive a tracking number to monitor your package's progress.

7. Are Tactically Acquired Products Made in the USA?

Production Location: All products are designed, manufactured, and shipped from Houston, TX, USA, supporting local industries and ensuring high quality.

8. What Do I Do If I Receive a Faulty or Damaged Item?

Faulty Items: Contact our customer service with details and photographs of the issue for assistance with returns or exchanges.

9. Can I Make Changes to My Order Once It Has Been Placed?

Order Modifications: Email us immediately for changes. We’ll try our best to accommodate, but changes can't be guaranteed once the order is processed.

10. How Can I Track My Order?

Tracking: You’ll receive a shipping confirmation email with a tracking number to monitor your package's journey.

11. How Do I Cancel My Order?

Cancellation Policy: If you need to cancel an order, please contact us as soon as possible. Orders can only be canceled before they are processed for shipping. Once shipped, an order cannot be canceled, but it can be returned following our return policy.

12. Is My Personal Information Secure with TacticallyAcquired.com?

Privacy Assurance: We prioritize the security of your personal information. Our website uses secure, encrypted protocols, and we adhere to strict data protection standards. For more information, please visit our Privacy Policy.

13. Do You Offer International Shipping?

International Shipping: Currently, we ship only within the United States. We are exploring options to expand our shipping services internationally and will update our customers as new options become available.

14. What Should I Do if My Package is Lost in Transit?

Lost Packages: If your package is lost in transit, please contact us immediately. We will work with the shipping carrier to locate your package and, if necessary, send a replacement or process a refund as per our policies.

15. Can I Get Assistance Choosing the Right Product?

Product Assistance: Absolutely! Our customer service team is happy to help you choose the right product. Contact us via chat, email, or phone for personalized assistance.

17. What Are Your Environmental and Sustainability Practices?

Sustainability Commitment: We are committed to reducing our environmental impact. Our products are made with sustainable practices, and we continuously work towards minimizing waste and using eco-friendly materials.

FAQs